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What Our Clients Say
Aura Fire Safety did a great Job. As a General Contractor, I routinely look for subcontractors I can trust to do thorough, timely work. I found my experience with Aura Fire to be smooth, timely and pleasant all around. Easy to work with in the field and office, I will certainly call on them again.
TM.
Skycore Construction
TA Financial Property Management
Oakland, CA
These guys were great to work with, professional, friendly, explaining the whole process of a 5 year sprinkler inspection. From the technician Chris who did the work to Carlyn in the office, it’s great when a business still believes in customer service & are just genuinely really Nice people to work with!
Wesley B.
Hotel General Manager
San Francisco, CA
I work with Aura Fire in a few different buildings and am grateful for their assistance. Their entire management team is always helpful in a manner I feel is above an beyond. They go out of their way to ensure you are taken care of. We had a major sprinkler issue in one building where all the national companies were quoting over $40 thousand for a resolution. Aura helped us for under $19 thousand and had the Fire Department sign off on it.
Sergey G.
Portfolio Manager with Property Management Group
San Francisco, CA
Aura Fire did what they said they were going to do. They delivered a great solution for us and they didn’t hit us with change orders as they handled the evolving design, paperwork, and permits. With Aura Fire, we were thinking outside the box. No longer did we have to build a firewall that would block the natural light and views for our next door neighbors and we did not require a large emergency-exit staircase that would have take up most of our backyard. Now our children can play in the backyard and I am growing blueberry bushes. I would definitely work with Aura Fire again.
Kyle Brunel
Homeowner and Architect
Pencil Box Architects, Inc.
We used Aura recently to install fire sprinklers, per code for our remodel. Everyone we worked with at Aura was knowledgeable and courteous. They were very professional and responded to our many questions promptly. Definitely a great company to work with.
Sandy S.
Homeowner
San Mateo, CA
Working with Aura was a dream in the crazy world of managing construction for a small business. They were prompt in answering all of our questions, kept us updated on progress and did everything possible to make sure that work was finished on time. They were accommodating to our additional requests and just overall had exceptional customer service. This was our first time having to do sprinkler work and Jose and Vladi were patient in explaining all of the details so that we could be prepared at every step. Thank you for the wonderful service Aura!
Katie N.
Business Owner
San Francisco, CA
My Architect, Ahmad introduced Vladi, Aura Fire Safety for Fire system at Himalayan Pizza and Momo. We are very happy with their work and they clearly know what they are doing. Vladi often visits job site and see how things are progressing. Our fire inspection passed successfully at first time without any problem. Vladi and his team listen customer well and make sure everything is planned good before they start their job. I would highly recommend them for Fire system protection, especially for commercial business.
Santosh G.
Restaurant Owner
San Francisco, CA
AWESOME company. Recommend to anyone who needs sprinkler or fire alarm service.
Even though I think most of their business might be with larger buildings, they continually make us feel important to their business even in our little 5 unit TIC building
My HOA will be signing up for a 2-year commitment to keep our sprinkler system and fire alarm system up to code and functioning correctly.
The two office ladies Daryl and Maya are extremely helpful and understanding. Love em.
The two worker guys I’ve met, Greg and Chung, made me feel confident that our building is now in the best of hands. Great guys to work with. I love asking lots of questions and all were answered professionally. And I can thank Yelp for helping me find them!!
Dorothy J.
Home Owners Association Director
Sebastopol, CA
Our school needed to install a complete fire suppression system in the kitchen. We had also discovered that the company doing our fire safety inspections was not in compliance with SF and California state fire regulations. We put the work out to bid and the nightmares began. Numerous contractors failed to return calls or made appointments and then didn’t show up. Finally, we got a specialist to come out to the building and he told us we would need to completely move our kitchen to be compliant and that the cost would be in excess of $100k. Fortunately, we found Aura and had a radically different experience. They returned calls and Vladi was prompt and responsible and the bid was very competitive (actually it was the best price we got.) What completely convinced me however was my first conversation with Olga. She assured me that they would take care of this and given all of the difficulties, that was just what I needed to hear. Since we are a school, we had serious scheduling problems and they worked around our schedule, completed the work on time and managed all of the work with minimal impact on our staff. I recommend Aura enthusiastically!
Joan P.
School Operations Director
San Francisco, CA
Daryl is simply fantastic - her customer service game is top notch! I, of course, called with a minor emergency, and while their schedule was too packed to shoehorn a technician appointment for me the same day, Daryl was so kind, accommodating, and responsive that I will not hesitate to contact Aura when the next leak arises.
I hired Aura to test and certify the fire panels in 2 apartment buildings in SF. Sophath was professional (punctual, wore a mask, explained everything clearly) and a pleasure to work with. Turns out each building had a sensor/detector which needed to be replaced, so he had to return a second time. Despite that, the cost was reasonable, and I plan to use them for future annual certifications.
This company was great to work with. Quick response to my inquiry,arrived right on time for repair/troubleshooting ,excellent follow up and competitively priced. Would definitely hire again.
Vladi and his crew installed a fire sprinkler system in our two cottages that were newly built on our property in Berkeley. They designed the system and supplied the calculations along with the permits to the city of Berkeley, and completed the work which passed the fire inspections. Vladi was always a delight to talk to, very positive and always willing to work with me. I actually miss having a reason to call Vladi. And after they finished the cottages, we backed out of a contract to add fire sprinklers to the existing house, Vladi gladly refunded 100% of our deposit because of the stress I had endured this year. I will gladly use them in the future if and when I need to have our fire system serviced.
As a first time condo owner, it was very helpful that the technician explained what he was doing and what I needed to be aware about. This was super easy to schedule and quick service.
My Architect, Ahmad introduced Vladi, Aura Fire Safety for Fire system at Himalayan Pizza and Momo. We are very happy with their work and they clearly know what they are doing. Vladi often visits job site and see how things are progressing. Our fire inspection passed successfully at first time without any problem. Vladi and his team listen customer well and make sure everything is planned good before they start their job. I would highly recommend them for Fire system protection, especially for commercial business.
These guys were great to work with, professional, friendly, explaining the whole process of a 5 year sprinkler inspection. From the technician Chris who did the work to Carlyn in the office, it is great when a business still believes in customer service & are just genuinely really Nice people to work with!
Aura Fire Safety did a great Job. As a General Contractor, I routinely look for subcontractors I can trust to do thorough, timely work. I found my experience with Aura Fire to be smooth, timely and pleasant all around. Easy to work with in the field and office, I will certainly call on them again. TM
Great customer service. Very responsive. They installed an Ansul system for us and they were competitively priced, on time, efficient and cleaned up after themselves. Highly recommended!
We needed a backflow prevention system to be installed to an existing fire sprinkler for our TIC to condo conversion project. Aura was the first one of 5 companies to respond to my request for estimate. Of 2 companies who did respond to my request, Aura was less expensive. Vladi was very pleasant to communicate with for scheduling technicians and inspections and Jesse was very professional and did an excellent job and provided detailed info for maintenance. Highly recommended.
Very professional and attentive service. Vladi took care of my restaurant and got me through final inspections. Highly recommend!
Great Service!. Vlad and his team are top notch. Responsive, expert and trustworthy. They were easy to work with, very professional, showed up when they said they would, did the work the said they would and followed up to insure satisfaction. Could not ask for a better experience.
Aura Fire has replaced our fire sprinkler heads and perform our annual testings. They are very professional and always keep good communications with me throughout the process. Vladi and Jose are a great team. I would recommend them for your fire safety needs!
Our HOA started using Aura this year, and we are very happy with the service. Vladi and Jose both are knowledgable and responsive to our needs. We fired our prior vendor and hired Aura and have no regrets!
